Crestron Electronics Inc

  • Customer Finance Representative

    Job Locations US-NJ-Rockleigh
    Job ID
    2018-5669
    Category
    Administration & Operations
  • Why Crestron?

    At Crestron Electronics, Inc we build the technology that integrates technology.

     

    We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world.  Our clients include Google, Microsoft, AmazonLinked In and many others.  

     

    Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

    Overview

    This is cutomer finance representative role which will focus on prepay sales order and cash collection on those orders.

    Responsibilities

    • Update prepay customer’s orders in SAP with notes and status
    • Obtain Freight Quotes
    • Reach out to customers for credit card information for payment
    • Charge customer’s credit card for prepay orders using Converge
    • Release prepay orders/employee orders/shade orders to Order Administration for shipping
    • Follow-up with customers regarding declining or invalid credit cards
    • Process RMAs for prepay customers in CRM
    • Run daily credit card report (for Prepay & Collections Department)
    • Interact with Order Processing & Customer Support regarding orders
    • Communicate with prepay customers via email and phone
    • Provide customers with account balances and statements

     

    Qualifications

    • High School Diploma required. Bachelor’s Degree in Accounting  preferred
    • SAP experience a must
    • Must have excellent communcation skills
    • Customer service experience preferred
    • Order processing/administration experience perferred

    EOE/M/F/D/V 

     

    Benefits
    At Crestron Electronics, we offer a competitive total compensation package including:  Medical, Dental, Vision, Life Insurance and Short Term Disability. 401K with company contribution, Paid Vacation, Holidays and more!  We have new onsite state of the art fitness and wellness centers at our Headquarters in Rockleigh, NJ. 

     

    *No Solicitation*

    Any agency submittal to any and all employees of Crestron Electronics, Inc by any method of communication will be deemed, the sole property of Crestron Electronics Inc.

     

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