Crestron Electronics Inc

  • Order Processor

    Job Locations US-NJ-Rockleigh
    Job ID
    2018-5578
    Category
    Sales Support
  • Why Crestron?

    At Crestron Electronics, Inc we build the technology that integrates technology.

     

    We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world.  Our clients include Google, Microsoft, AmazonLinked In and many others.  

     

    Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security

    Overview

     We continue to experience rapid growth as we invest in resources and create new opportunities; as a result, we have exciting opportunities for Order Processor Specialist to join our Customer Support Department in Rockleigh, New Jersey

     

    The Order Processor works with a team of Order Processing and Customer Support Administrators verifying & entering orders according to customer's specifications in an SAP system. This individual will review all incoming orders and or changes prioritizing those that require expediting. They will access customer account information, enter appropriate order information and prepare necessary documentation to stage orders in the SAP computer system.  

     

    *LI-SD1

    Responsibilities

     

    • Review and process orders that require special handling

    • Complete sales order process from order entry through order invoicing.

    • Move orders through the work process from initiation to completion. 

    • Research and resolve issues or problems as needed.

    • Ability to complete tasks with minimal supervision

    • Able to evaluate situation and make appropriate decisions

    • Communicate with other departments to insure that orders are processed as instructed by customer

    • Create sales reports and analyze data

    • Some technical knowledge is helpful

    • Work with our Sales and Customer Support teams

    • Review pending orders and follow up to ensure orders are processed in a timely manner

    • Other duties as assigned

    Qualifications

    • Advanced Excel skills are required
    • Strong data entry skills are required
    • Accuracy and speed, (Both Alpha and Numeric) with previous purchase order data entry experience is required
    • Must be well - organized, and able to communicate
    • Hard working, detail oriented, and positive attitude
    • Order Processing, Customer Service Experience is a huge plus

     

    EOE/M/F/D/V 

     IND-SD1

    Benefits
    At Crestron Electronics, we offer a competitive total compensation package including:  Medical, Dental, Vision, Life Insurance and Short Term Disability. 401K with company contribution, Paid Vacation, Holidays and more!  We have new onsite state of the art fitness and wellness centers at our Headquarters in Rockleigh, NJ. 

     

     

    *No Solicitation*

    Any agency submittal to any and all employees of Crestron Electronics, Inc by any method of communication will be deemed, the sole property of Crestron Electronics Inc.

     

     

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