Crestron Electronics Inc

  • Salesforce Administrator

    Job Locations US-NJ-Rockleigh
    Job ID
    2018-5544
    Category
    Sales Support
  • Why Crestron?

    At Crestron Electronics, Inc we build the technology that integrates technology.

     

    We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world.  Our clients include Google, Microsoft, AmazonLinked In and many others.  We are the leaders in the most exciting and opportunistic industry in the world!

     

    Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security

    Overview

    Crestron Electronics has an exciting opportunity for an experienced Salesforce Administrator. This is a great opportunity to join a dynamic growing organization and partner and collaborate with other members of the in-house Salesforce admin team.

     

    The Salesforce.com Administrator will be responsible for the development and maintenance of the Customer Relationship Management tool and aligning the business needs and requests with application capabilities. You must be a Certified Salesforce Administrator with a data analytics mindset.

     

    In this role, you will report to the Director of Channel Information and be responsible for ongoing system functionality, maintenance, analytics reporting and dashboard development. This role will sit in our within our Corporate Campus in Rockleigh, NJ 07647(www.crestron.com)

    Responsibilities

    • Developing and supporting the company’s instance of Salesforce to over 400 global users
    • Responsible for ongoing system functionality, maintenance, accessibility and updates 
    • Develop reports and dashboards to allow for more effective business insight and decision making
    • Employ industry best practices for data hygiene to maintain a clean, standardized, de-duplicated, and accurate database
    • Demonstrate strong facility in the application of hygiene software such as Validity/CRMfusion. 
    • Engage with senior executive to develop KPI and reporting strategies
    • Create and setup Role Hierarchies and Territories to align with business model
    • Create workflows, field updates, validation rules, and auto response messages
    • Create, manage and maintain Salesforce 1 Mobile Application
    • Work closely with C-Level, Technical and Business Teams to analyze processes and understand needs
    • Responsible for data management, and import via Third Party application tools (i.e. Informatica) 
    • Coordinates reporting with other departments who prepare regular and as needed reporting 
    • Actively involved with Salesforce third party application selection and management
    • Responsible for ongoing Salesforce best practice training and materials to internal departments and new employee orientation.
    • Provide ongoing support to channel sales team in regards to system functionality and day-to-day channel specific reporting
      • i.e. sales pipeline, lead management, account performance metrics, etc.
    • Ability to relate company’s needs to developers
    • Special projects as assigned

    Qualifications

    • Certified Salesforce Administrator with a minimum of 3 to 5 years’ experience
    • Salesforce Lightning experience preferred
    • Experience with Salesforce Wave Analytics or Einstein preferred 
    • Bachelor’s degree in business, economics or mathematics. MBA Preferred
    • Vastly experienced customizing and using Salesforce Software Platform 
    • Strong MS Excel and analytical skills to respond to requests and identify customizations
    • Outstanding project management skills 
    • Proven track record of elevating company capability in data management and analysis 
    • Requires excellent communication skills, both oral and written
    • Natural curiosity about technology

    IND-RD1

    *LI-RD1

     

    EOE/M/F/D/V

     

    Benefits
    At Crestron Electronics, we offer a competitive total compensation package including medical, Dental, Vision, Life Insurance and Short Term Disability. 401K with company contribution, Paid Vacation, Holidays and more! 

    We have new onsite state of the art fitness and wellness centers at our Headquarters in Rockleigh, NJ. 

     

    Must be able to work in the US without sponsorship

     

    *No Solicitation*

    Any agency submittal to any and all employees of Crestron Electronics, Inc by any method of communication will be deemed, the sole property of Crestron Electronics Inc.

     

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