Crestron Electronics Inc

Intern - Technical Support

US-TX-Plano
Job ID
2017-5184
Category
Regional

Overview

At Crestron Electronics, Inc we build the technology that integrates technology.

 

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world.  Our clients include Google, Microsoft, AmazonLinked In and many others.  We are the leaders in the most exciting and opportunistic industry in the world!

 

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

 

We continue to experience rapid growth as we invest in resources and create new opportunities; as a result, we have exciting opportunities for a CO-OP Intern to join our Technical Support team in Plano, Texas.

 

*LI-SP1

Responsibilities

  • Provide phone support to our dealer network
  • Provide detailed and accurate case information
  • Listen actively and provide appropriate advice based upon each customer
  • Interns are responsible for tier 1 technical support calls, administrative tasks, and proper escalation of cases to the national Applications Engineers or Technical Support Specialists

Qualifications

  • Degree in (any one) Computer Engineering, Information Systems, Electrical Engineering, Electronics Technology or Computer Programming or actively enrolled in a BS program
  • In lieu of college coursework, 1-3 years of experience in A/V Integration, Help Desk, or Technical Support
  • Knowledge of Audio/Video products, networking, system design, and control
  • Excellent communication and interpersonal skills
  • Ability to prioritize competing projects and deliver with confidence in a fast-paced environment
  • Meticulous attention to detail and strong organizational sense
  • Motivated with the ability to work independently as well as part of a team
  • Strong computer skills; proficiency in MS Office
  • Must be able to work 9:00am-6:00pm

 

EOE/M/F/D/V

 

 

Must be able to work in the US without sponsorship

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