Crestron Electronics Inc

Technical Product Manager, DigitalMedia

Job ID


As a member of the Technology and Product Management Team, you will join a tightly knit and high performing group of industry veterans shepherding complex and highly integrated products to market.  
As a DigitalMedia™ Technical Product Manager here at Crestron, you will work closely with the Technology Manager, and Product Managers of DigitalMedia™ to drive the development of video processing and video distribution products from concept through release in a dynamic, creative, and fast-paced environment. Your responsibilities will include managing the “last-mile” push to ship new products, working with QE departments to help them create effective test plans and improve testing efficiency, managing customer support issues escalated to engineering, acting as a technical resource for high-level sales demos and presentations, and contributing to the development and quality of training materials and product documentation.



  • Serve as product solutions expert
  • Manage technical issues escalated to engineering
  • Help define use cases for use by the QE group
  • Work with production to improve test plans
  • Tracks product failure trends in tandem with production and drive engineering teams toward solutions.
  • Present the software, hardware, and integrated solutions virtually or in-person (as required)
  • Participate in industry tradeshows and other key market events.
  • Contribute to the training department’s development for all related coursework
  • Keep abreast of competitive landscape and technology trends
  • Use industry knowledge in conjunction with competitive research to help the product management team craft tomorrow's product roadmap


  • Proficiency with, and knowledge of, streaming video protocols, video processing, and distributed video technologies.
  • Broad understanding of Ethernet networking technologies and protocols as they pertains to residential and commercial AV systems integration.
  • Self-starter with proven ability to constantly learn new software and hardware technologies and an ability to quickly put that learning into practice in support of highly visible real-world projects. Be able to research and become an expert on new technologies relevant to the product line.
  • Excellent written and verbal communications skills and the ability to lead team meetings, set expectations, and hold people accountable for delivering the expected product
  • Team player with visible company spirit. Demonstrable ability to quickly gain the trust of key stakeholders, end-users, and co-workers alike.
  • Ability to be hands-on and travel occasionally to job sites to see how our products are getting installed/applied and be able to translate that experience into a better product.

Ideal Experience & Education:

  • 5+ years experience in a technical role in the AV or commercial broadcast industry
  • Bachelor’s Degree in Computer Science, or Engineering preferred but not required



At Crestron Electronics, we offer a competitive total compensation package including:  Medical, Dental, Vision, Life Insurance and Short Term Disability. 401K with company contribution, Paid Vacation, Holidays and more!  We have new onsite state of the art fitness and wellness centers at our Headquarters in Rockleigh, NJ. 



*No Solicitation*


Any agency submittal to any and all employees of Crestron Electronics, Inc by any method of communication will be deemed, the sole property of Crestron Electronics Inc.





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